Content Strategy

It make take awhile but when I make a mistake I will eventually admit and correct the error of my ways. Half a decade ago, I turned my back on supporting niche websites and focused all my effort in creating a new multi-topic website which you now know as socPub. As counter-intuitive that it sounds, the more diverse and interesting topics we published under this website, our number of loyal visitors to the website decreased in numbers. I found this analysis to be alarming and discouraging.

Life has a way of distracting us from our goals. Four years ago when I decided to retire CMS Report, I did so in the hope for opportunity to find a new voice in my online presence. It didn't work out so well. Instead of being more creative in my writings, I spent more time maintaining the nuts and bolts to my websites and publishing other people's articles than I did expressing my own thoughts and ideas. I know for many of you, you find yourself in a similar predicament. Between career, family, and other personal interests we have had too many reasons and made up too many excuses for not writing despite valuing our time spent blogging.

Two years ago, I made an attempt to distance myself from CMS Report. The ability to shutdown ten years of work proved more difficult than I thought so I eventually compromised by rebranding the site to socPub. Since then, I've been working on a number of additional side projects. I'm still trying to throw new ideas against the wall and see which ones stick. 

For those curious, these are the personal projects I'm working on for 2018:

Earlier this year I rebranded the website CMS Report to this site, socPub. The website's new identity has allowed me, article contributors, and our readers to explore topics well outside the norm of conversations surrounding content management systems. Although we're going through a bit of growing pains with establishing a new identity under socPub, I'm fully committed to this new website. The change has been good for me and I'm once again inspired to write on topics that interest me.

When it comes to posting online about my own personal misfortune, I have one simple rule. Don't talk about it until you can tell the story with a sense of humor. When it comes to a visible personal injury the first question you inevitably have to answer is, "What happened to you"? Three weeks ago, I was in a bicycle accident where I landed on my shoulder and broke my clavicle (collar bone). I'm better now but I'm still wearing an arm sling. My first attempt of bringing humor to the situation was on Twitter.

I'm starting to think exercising is hazardous to your health. Visiting the doc.

— Bryan Ruby (@MrBryanRuby) August 10, 2015

If you're an insider of the content management industry, you're well of aware of the recent claims by some that the content management system is dead. If you're still using CMS as part of your vocabulary, you must not be keeping up with the times because it's all about customer experience management (CEM or CXM).  This is what some want you to believe. It's wishful thinking by those that want to be at the cutting edge of something new and believe you do that by diminishing the value of what we know currently works. Every few years we go through this movement and every time history has shown that the demise of the CMS is exaggerated.

I spent most of the last two weeks camping and hiking in the Grand Teton National Park of northwest Wyoming. If you've never visited this national park then take my word on it that Grand Teton is one of the most beautiful places a person can visit in this world. The mountains in this place peak near 13,800 feet and rise from the valley by almost 7,000 feet. Despite the warm summer much of the United States experienced, ice glaciers can still be accessed through a number of day hikes. For anyone that loves the outdoors, this place has everything in the form of wildlife, scenery, and activities. Unfortunately (or fortunately depending from your perspective), what the Grand Teton doesn't have is good 3G or 4G cell phone coverage.

During the Memorial weekend, I decided to pull the plug on the CMS related news feeds we were streaming into Planet CMS. One of CMS Report's biggest strengths has always been pointing people toward the right direction in their search for content management systems. Knowing that one site couldn't support all the stories that needed to be written about CMSs, we began to rely more heavily on using a news aggregator within our Drupal CMS to provide you the links and excerpts to articles written elsewhere. I did this all with good intentions, but Google apparently disagrees.

What are the enterprise trends in content management? This past month, I've given a lot of thought on the evolution of content management and social media in large organizations. Perhaps the amount of time I've recently spent on the plane traveling both coasts of the United States gave me too much reflecting time on this subject. Most of us understand the impact Enterprise 2.0 has had on enterprise content management, yet I feel like we're missing pieces to the puzzle. Luckily, there are a lot of smart people out there giving us clues to what the current enterprise trends are with content management.

Rita McGrath at Harvard Business Review has written a blog post on why she hates micropayments.  Micropayments are financial transactions involving very small sums of money (see Wikipedia). For online publishing, a small fee would allow you to view the content for a certain period of time or for a certain number of articles.

Personally, I'm not sold on the concept of micropayments for content which is probably why I was lured to Ms. McGrath's article in the first place.

The idea has been around a long time — at least since the mid-to-late 90s — with both supporters and detractors weighing in. Millions have been lost by companies seeking to capitalize on streams of micropayments, almost all of which eventually crashed and burned. Myself, when confronted with a request to chip in 99 cents for a one-time glimpse at an article or $2.99 for a week's worth (as some of my local newspapers are doing) — well, I close that window and go away.

The author of the article discusses further the importance for any payment system adopted to consider "how the payment link of customers' consumption chains fits into their total experience". Micropayment systems have a tall order in that they need to be seamless, transparent, and achieve inevitability. Even grimmer for publishers, it's not only the micropayment experience that needs to be improved but also the non-micropayment systems too.

For the past few years, I've paid a yearly subscription to the Wall Street Journal for the print publication and the online subscription. With my yearly renewal coming up very soon, I've decided to discontinue my online subscription to the WSJ. Why would I do that? There are some very basic reasons to why I'm dropping WSJ.com. I rarely find myself reading the online content of the WSJ. I either already read the stories in the print version of the WSJ or I have found myself already familiar with the news story because I read a similar story posted elsewhere online. Stopping by the WSJ.com, unlike CNN or FoxNews, never became a daily ritual for me.